BPO is often divided into two categories: back office outsourcing which includes internal business functions such as billing or purchasing, and front office outsourcing which includes customer-related services such as marketing or technical support. BPO that is contracted outside a company's own country is sometimes called offshore outsourcing. BPO that is contracted to a company's neighboring country is sometimes called nearshore outsourcing, and BPO that is contracted within the company's own county is sometimes called onshore outsourcing.

Companies interested in growing their business to the next level are always seeking new ways to outpace their competition. Business process outsourcing (BPO) empowers you with just such an opportunity. In today’s economy, more and more business leaders are turning to Wharton Business Foundation's BPO services to help their businesses accomplish more with less. Wharton can help you reduce your overall operating costs through strategic use of BPO services, while assisting you in making key investments that effectively assist in growing your company. Wharton Business Foundation's comprehensive portfolio of business process outsourcing services includes industry-specific and cross-industry BPO solutions that help our clients achieve rapid and sustainable cost savings, improve cash flow and drive top-line growth.